Can you give more than 5 stars? Customer service, price, equipment, employees, and time to complete all A+++ in my book.
I am so thrilled to be going solar and I am so happy my neighbor told me about GR8 Energy. I got the system I wanted for the price I wanted to pay. Hands down the best home purchase I have made. I have been shopping for solar for over a year since we purchased our new home. Quotes I have received from other major installers all came in a larger price point and would have created roughly 75%% the power output my system that was installed has, I got more power for less $$. I worked with Ross, and he is a great guy. No sales pressure or anything, and he works with you to get you what you want for a fair price. I had seriously priced out what it would cost me to buy safety equipment, solar panels, tools, and everything else to try to attempt the job myself. In the end it just wasn't worth it as GR8 energy offered me a great package and I couldn't say no...
I am a do it yourself type of person, I will spend hours fixing something before I call someone, so having someone walk around on my roof and drill holes through it was going to be a nerve wrecking experience. I must say, GR8 energies team did a fantastic job to say the least. I got a picture package showing me everything they did on the roof, they ran the wire conduit exactly like I asked them to run it and they even paint it to match the stucco and the roof etc. It doesnt stick out like some of the other systems I've seen where they have metal tubing running down the side of their nice homes. His employees are awesome, super nice, and extremely meticulous. They measured twice, cut/drilled once, and pulled out their level multiple times. First Class Act all the way! The holes they drill through the roof are sealed, covered, sealed, covered, sealed... I think my microwave will leak water before those spots on the roof will ever leak water. I feel super comfortable with the way they installed everything, and that's not something I say, pretty much ever.
He originally designed a system for me using string inverters but I wanted more control and understanding of my system so I went with a solar edge unit with dc optimizers. I can see how each individual panel is operating which in my eyes is great, I'm an engineer and knowing how things work is my business. As we speak I am using my own energy to run the AC, fridge, computer, and everything else in the house and my meter is running backwards =)
We talked for about a week, from when I said go, we had the whole thing installed and inspected in about a week! It took SDGE another week to give me permission to operate (PTO) but that's not on GR8 Energy. I've had friends who had taken them almost two months just to get the installation complete. He responded to email/phone calls/ texts/ almost in no time and worked with me and my work schedule to meet and install the system. There wasn't one time we had a disagreement or misunderstanding. Like i said earlier, Ross really is a nice guy, he doesnt try to upsell you anything, it was my own decision to ask for a larger system than I needed (plan on having a family soon and probably a plug-in hybrid) and I want to be ready for it.
Having the AC on and not feeling guilty about it is an awesome feeling. We live in Vista and have turned on the AC less than 10 times over the last year (we've dealt with the heat). It's 10 am on a Saturday and my AC is running non stop without an additional dime out of my pocket for the next 30+ years!
I don't leave a lot of reviews on yelp, mostly because I'm very picky on who I get to do things for me. They didn't even ask me to write this one, I actually asked them to please let me know where I could write a review. I highly recommend GR8 energy and if you are in San Diego and want to check out the first class job they did on my home, I'd be more than willing to show you.